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Connection Issues Solve Bluetooth issues, pairing, and get the help you need to get your product running. Learn More
App Support Learn more about what the app can do to customize your product to fit your needs. Get Help
Shipping Issues Access our specialized page for precise resolutions and streamlined shipping procedures. Learn More
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JLab App

Customize your EQ. Update firmware, and view how-to manuals for your compatible devices.

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Enter Order Number

Track your order progress and resolve shipping or processing issues.

 Order Tracker

Start a warranty claim

All of our products come with a 2 year warranty. If we can solve your issue you can submit a warranty claim for a replacement here.

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