Epic Air Sport ANC V1 & V2 - Factory Reset

Connection failure or earbuds disconnected from each other and connecting separately to your phone/device (Manual Reset)

  1. Forget “JLab Epic Air Sport ANC” from your Bluetooth device settings.
  2. Keep the earbuds in the charging case for steps 2-3. You can start with either earbud, just remember to reset both.
  3. Quick tap 7x on one earbud in the charging case. The earbud blinks blue 4 times
  4. Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times.
  5. Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.

**If your earbud does not light up when removed from the charging case, please reach out to our support team so we can discuss possible warranty options.