GO Work 3 App Support
The JLab GO Work 3 Wireless Headset can be used with The Lab app on both Windows and MacOS. To connect your GO Work 3 headset with The Lab app, make sure your GO Work 3 is connected to your PC or Mac via the USB dongle.
Volume Controls
- Adjust your system volume and set a safe hearing level to protect your hearing with the GO Work 3 volume settings.

Mic Controls
- Use ENC (Environmental Noise Cancellation) keep the ENC level high to remove background noise, or turn ENC off for studio-style microphone recordings.
- Adjust the GO Work 3 mic gain to achieve the perfect input volume on any device.
- Set the perfect Hear Yourself level for a natural talking experience during calls and meetings.

On-Ear Controls
- The button controls for both Media and Call functions on the GO Work 3 can be customized in The Lab app.
- Media Control assignments are active while listening to music.
- Call Control assignments are active while on a call or in a video conference.

EQ Adjustments
- Adjust the Custom EQ sliders to achieve your perfect sound, or quickly switch between EQ presets optimized for Music and Voice.

Firmware Updates
- The update tab will notify you when a new firmware (FW) update is available for your GO Work 3 headset or USB dongle keeping your device up to date for the best performance.

Need help? Contact JLab Support: support@jlab.com or 1-405-445-7219.