Preventing Negative Bluetooth Connection Performance

Both Bluetooth headphones and earbuds will have a maximum range of about 30 feet (10 meters); however, this number can be improved or reduced depending on the environment you are in. Bluetooth waves travel through air best, so any obstructions between your phone and earbuds will affect the overall range.

Try to limit:

Physical barriers like walls or big pieces of furniture.
Using your Bluetooth device next to other electronic devices such as microwaves or Wi-Fi routers.
Having your device connected closely to large bodies of water, like fish tanks.
Your wireless device usage in crowded areas, where many other wireless devices are active.

If the connection on your JLab product seems to be abnormal, don't hesitate to reach out to JLab Support: support@jlab.com or 1-405-445-7219.